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Frontiers and Boundaries Handbook
Mapping Decision-Making Responsibility

A step-by-step guide to clarifying who does what at employee-ownership companies
Published by Ownership Associates
Cambridge, MA
Current Release: November 18, 2003.

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Client Comments on the Handbook

"Well written, clear, and helpful immediately.”
--Ruffin Slater, General Manager, Weaver Street Market

“Frontiers and Boundaries has helped our employees to understand how and why decisions are made, and who is responsible for them… We’ve put the rights and responsibilities of ownership into action.”
--Karin McGrath, Director of Human Resources, Carris Reels

“Everyone appreciates feeling involved and included. And now we have a way to deal systematically with people’s questions and concerns. It’s made a huge difference.”
--Dale Clary, Plant Manager, Carris / North Carolina

“[Clarifying decision making] puts people more at ease, and we are now getting more input and participation from employees.”
--Cynthia Amador, Director of Human Resources, Caltrol

Online Resources: Frontiers and Boundaries Handbook